A considered path to live calls.

VisitDial begins with a guided pilot. Creating a workspace saves your clinic preferences; it does not activate patient outreach.

Separate setup from patient workflows

This website stores business setup information. Do not upload patient records here. A clinic’s calling desk, phone configuration, and patient database are provisioned in a separate runtime before patient workflows begin.

Agree on the operating details

Before activation, we review appointment imports, contact eligibility, calling windows, opt-outs, escalation numbers, staff access, and data retention with your clinic. Your team reviews test calls and the proposed call plan before outreach starts.

Review the full data path

The underlying voice workflow uses model, voice transport, telephony, and hosting providers. Required agreements, including any applicable business associate agreements, need to cover the deployed workflow before handling protected patient information. This page is not a claim of HIPAA certification or a signed business associate agreement.

Keep people in control

The calling workflow supports opt-outs, attempt limits, pausing a list, and live care-team handoffs. Rescheduling and cancellation requests go to the clinic; the agent does not independently change the clinic’s schedule.

Current early-access limits

The workspace supports one owner account per clinic setup. SMS, self-service patient uploads on this website, automated billing, and instant live activation are not included. Integration availability is reviewed for each clinic.